The customer service team at Discount Snow Stakes works extremely hard every day. I witness it throughout the season and can’t believe my eyes sometimes. It is awesome that they got picked to be an All-Star of Snow & Ice in Snow Business Magazine.
During the busy season, we have a same day shipping pledge that we follow. As winter approaches and the pressure of getting all orders out same day increases, we take an all hands on deck approach and have the entire company working in the warehouse to ensure everything gets out.
Also, the driveway marker business is the definition of a seasonal endeavor. This means that we work around the clock to make sure all customers have a person to talk with and not a recording. This helps customers to know that their order of snow stakes is taken care of and getting sent their way. The customer doesn’t have to rely on answering machines or automated emails to update them.
Thanks to the Discount Snow Stakes team for working so hard this season and thank you to Snow Business Magazine for recognizing us.